UPDATE:  APRIL 02, 2020

During these difficult times, we urge all of our clients to stay home and stay safe during the COVID-19 outbreak.  Our Adult day program will remain closed until the virus has passed and it is safe to return to a more normal way of life.

As a provider of essential in-home services, we take every precaution to ensure that our clients and our staff are protected from the spread of COVID-19.  We have ensured that all of our care team members have been supplied with proper Personal Protective Equipment (PPE) and training materials and follow screening guidelines as set out by Public health Ontario.  

Our frontline caregivers are everyday heroes and continue to provide care services to our clients in their own homes, no matter what their needs are.  Our clients can rest assured that we take every precaution to ensure that staying in and receiving services is the safest possible solution to their care needs.

In addition to all of our regular in-home care services, we are also able to provide our clients with many other specific services that can help during these times:

  • Medication delivery
  • Assistance with online shopping and coordinating delivery
  • Sanitizing surfaces in your home
  • Washing groceries and ensuring fresh meal preparation
  • Companionship and in-home recreational activities 

Please don’t hesitate to call if you or a loved one would benefit from any of these services helping them to remain safe and comfortable in their home.

 Stay in, and Stay Well.     

UPDATE: March 17, 2020

Dear valued Clients and Partners,

We recognize that with the constantly changing COVID-19 situation around the world, this is an unprecedented time for everyone — a time that, for many, is filled with uncertainty.

Based on the publicly stated guidance from multiple public health authorities, including recent government directives and the escalating concerns of community spread, Memories+ will be temporarily suspending our day program. 

*Effective Wednesday March 18th our Adult Day Program services will be suspended until further notice*. 

Although we have put strict precautions in place at our day program to ensure the safety of our staff and members, we feel this is simply the right thing to do at this time to minimize the risk of spread of this virus. 

If you feel that you or your loved one could benefit from in-home services, please feel free to call us and we would be happy to help. 

Please note that our in-home healthcare services are essential to many of our clients and we will continue to provide these services to all of our clients at this time. 

We realize that many facilities have, or will be implementing strict protocols regarding visitors, and we will of course respect these specific protocols going forward.  

Our priority is always to ensure the safety of both our clients and our staff while providing our clients with the best possible care.  We will continue to ensure this is the case as we move through these uncertain times and may be introducing new policies as we learn more about best practices to keep everyone safe.  

Don’t hesitate to call us directly at any time if you have any questions or experience any of the following symptoms (Fever, Cough, Difficulty breathing) so that we may provide advise as required.

Please be sure to practice healthy living choices and we look forward to speaking with you soon with further updates.

Sincerely,

 

Harvey Dix                         Anna Malfara

Executive Director           Director of Care

T: 905-898-4320               T: 905-270-2524